Shipping and Returns
We know how excited our customers are to receive their new Tibetan singing bowl, so all orders are packaged and shipped within 1-4 business days. Estimated delivery time and provider varies by destination:
- Shipping within the US: 1-3 business days through USPS with tracking.
- Shipping within Canada: 1-7 business days through Canada Post with tracking.
- Shipping outside the US and Canada: 6-10 business days or 4-12 weeks depending on the shipping rate selected during checkout through Canada Post with no tracking.
We ship all US orders from our address in Washington State for expedited delivery. We ship all Canadian and international orders from beautiful Vancouver, British Columbia, Canada.
Please note all international orders may be subject to customs inspection in the destination country which may result in a delivery delay beyond our control.
The shipping times provided are estimates provided by the postal carrier and are not guaranteed.
To Receive Your Order by December 24:
- Shipping within US: Order by December 18 at 10am PST
- Shipping within Canada: Order by December 10
- Shipping outside the US and Canada (Air): Order by November 25
- Shipping outside the US and Canada (Surface): Order by October 3
Please note that these shipping dates are estimates provided by USPS and Canada Post and are not guaranteed.
Your satisfaction is 100% guaranteed!
We know you'll love your singing bowl, but if you are unsatisfied for any reason simply mail the new or used singing bowl and wooden mallet back to us and we'll provide a full refund, less the initial shipping charge.
Returns must be delivered to us within 15 days of the date you received the item. Any returns received after this time may be subject to a restocking fee.
Please note that any returns must be mailed to us at your cost.
If you wish to make a return, then please email us first.